Our superior financial resources allow us to continuously
invest in technology

• Predictive dialers – capacity, intelligent algorithms and queuing models, seamless interface to collection software (CUBS), access from multiple locations. Ability to start project within hours of receiving account data
• Use of industry leading collection software (CUBS).
• Use of data warehousing and analytics to improve processes
• Highly scalable and flexible infrastructure
• Disaster Recovery and Network Planning
• Ability to dynamically allocate accounts to collectors across different offices, if needed.
• Security – hardware and software
• Privacy – access controls. Only authorized people can access private debtor information.
• Real-time Intranet access to clients
• Ability to accept account data in any format from clients.
• Ability to integrate and populate collections data directly into client systems and the ability to interface directly with leading healthcare IT systems.
• Custom reporting

 

 

 

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