Industries

Financial Services

For almost 40 years True North has earned the trust of our financial services clients, consistently providing high quality service and innovative products. Our clients include banks, credit unions, insurance companies, auto and mortgage loan companies, credit card companies, and others.
Our experienced teams of professionals are well versed in state and federal laws, and use effective collection techniques that are proven to generate maximum recoveries. Our financial division specializes in the following types of Receivables:

  • Negative Share
  • Business Loans
  • Student Loans
  • Signature Loans
  • Credit Card Debt
  • Personal & Business Lines of Credit
  • Auto-Boat-RV Deficiency Balance Accounts
  • Pre-Termination Recovery
True North offers a variety of services and programs designed to meet the receivables management needs of our clients. These include:

Reporting: Clients are provided with system generated customized reports that describe all account activity and latest account status. These reports can either be provided to clients monthly (or more frequently, if requested by client) or clients can access these reports real-time through our client web access program.

Quality assurance and tracking: We continuously monitor quality throughout the receivables recovery process. Our process is designed to capture various operational metrics that allows us to measure quality and success of our program. We also provide metrics that clients can use to compare our results with their own internal performance or with the performance of our peer vendors.

 

 

 

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